Frequently Asked Questions

Is Refresh going to cost more?

No, Refresh is very cost effective. Because of our scale and industry partnerships we buy at a better rate than typical renovation builders and can therefore be more cost effective for our customers.

Our focus on careful project management also saves significant time and money for our clients.  Most people who have undertaken renovations will have experienced delays and budget over runs due to the poor co-ordination or inconsistent briefing of sub trades.  Refresh addresses both of these areas with formal project management processes.

Is there an added cost for the project management?

Project management takes cost out of the project. By managing the entire project and having good processes we are able to take inefficiencies and costs out of the project and avoid those unexpected surprises.

Why use Refresh for kitchens and bathrooms?

Kitchens and bathrooms are the most complicated part of a house and involve the co-ordination of nearly all of the sub trades (e.g. designers, electricians, plumbers, carpenters, cabinet installers, tilers etc.). The quality and cost of the project depends on effectively scheduling, briefing and managing these sub trades.

Most kitchen and bathroom specialists focus on only one aspect (e.g. design services or the fittings and cabinetry), and leave the home owner to manage the rest of the building process and other specialist work required. 

Refresh helps take cost out by working with you to make all the decisions required to ensure a quality result is achieved for least hassle, and co-ordinating all required specialists.

What can Refresh add to my home improvement project?

Refresh is a specialist renovation builder. Most builders do both new homes and renovations.  Because we specialise in renovations, we have developed systems and processes that are best practice for renovations. We are focused, efficient, cost effective and deliver great outcomes.

We are supported by many of the best known product manufacturers in the industry and we have a supply partnership with PlaceMakers, New Zealand\'s largest building merchant.  This means we can pass the best prices on to you and that you can feel assured that working with us, you will achieve the outcomes you desire.

Typical home renovation costs

Refresh specialises in renovations and has a full network of subtrades. We are highly efficient and cost effective. We have a supply partnership with PlaceMakers, the largest building and construction materials business in New Zealand. PlaceMakers purchase at the best rates and have the best range in the country. As a builder partner we are able to pass these savings on to you, which ensures our pricing is highly competitive.

Design fees

If your project requires design input, our designer will visit you along with our builder for an initial free consultation.  The designer will provide suggestions and have input into the no obligation quote that our builder will prepare for you.  If you decide that you would value additional design input to work through your ideas with you, we will provide a no obligation quote for this.

Quotes

Refresh's quotes are based upon a consultation between you, a Refresh builder, and if required, a Refresh designer. Our quotes are designed to give you a clear idea of what you are paying for.  They break the cost of the project into labour and materials, and give you a timeline for the completion of the project. Before proceeding with the project, we work with you to ensure you are happy with both the quote and the project timeline.

Variations

One of the aspects of renovations which makes them different from building a new home, is that there are some uncertainties before the project commences. For example, the condition of the existing framing, the wiring and the plumbing are difficult to establish prior to the linings being removed.  These uncertainties are just a reality of renovating.  However, because we are renovation specialists, we understand and are experienced with dealing with these and you can be assured we will deal with them in the most efficient and cost effective manner possible.  On our quotes, we clearly identify any uncertainties.  We discuss with you the potential implications of these and the options for dealing with them to ensure you feel comfortable before we commence the project.

If you still have not found the answer you are looking for, please click here to submit an enquiry or call 0800 33 60 33