Privacy Statement

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you make an enquiry on our website, as part of the process, we collect the personal information you give us such as your name, address and email address. When you browse our website, we also automatically receive your computer’s internet protocol (IP) address, location, browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our and our affiliated company services, new products and other updates

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a website enquiry, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@refresh.co.nz or mailing us at:
Refresh Renovations
Level 1, 287 Parnell Road,
Auckland, NZ 1052

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - HOSTING

Our website is hosted on Sitehost using Cirrus cloud hosting. They provide us with the online platform that allows us to offer our services to you. Your data is stored through Ubiquity Engage’s data storage, databases and the general application. They store your data on a secure server behind a firewall.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.  
Links: When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google analytics: Our site uses Google Analytics to help us learn about who visits our site and what pages are being looked at

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

SECTION 7 - COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
Google Analytics tracking cookies
Cookie to identify returning visitor (NZ only, for Welcome popup)
Cookie to identify if users web browser has been checked (for browser out of date page)
Cookie to retain user preference list view / gallery view
Cookie to pass user's name and email from step 1 to step 2 of rightbar "Get in touch" form
Expression Engine system cookies (exp_last_activity, exp_last_visit, exp_tracker, PHPSESSID)

SECTION 8 - SERVER LOG FILES

A log of each visit to this website is collected and stored on the website server. The log includes details of the visitor's IP address and user agent (web browser), and web pages or files accessed.

SECTION 9 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 10 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our site is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to offer services to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@refresh.co.nz or by mail at:
Refresh Renovations
Re: Privacy Compliance Officer
Level 1, 287 Parnell Road Auckland, NZ 1052