Auckland Regional Conference - Refresh, Zones & Oncore | 26 June 2025

On Thursday, 26 June 2025, the Auckland Regional Conference brought together the teams behind Refresh Renovations, Zones Landscaping, and Oncore Services for a day of connection, inspiration, and forward planning. Held at theHarvey Norman Wairau Park Commercial Showroom, the event welcomed over 70 attendees including franchise owners, consultants, support staff, and trade partners. This gathering marked a key milestone in aligning the three brands under a shared vision of excellence in customer experience, operational efficiency, and innovation.

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The day was filled with valuable insights, beginning with keynote sessions from the national leadership team on project delivery improvements and updated systems to support growth. Technology also played a major role in discussions, with emphasis on the planned franchise owner portals and tools designed to streamline communication and reporting.

A major highlight was the introduction to the new brand PlanFirst. The brand presentation underlined the services offered, the differentiators from other architecture and design service providers, and how the brand supports and complements  Refresh Renovations, Zones Landscaping, and Oncore Services.

The presentation was followed by a high-energy brainstorming session that brought the collective expertise of the room to life. Attendees were divided into breakout groups, each tasked with tackling innovative business growth ideas with focus on revenue targeting, marketing innovation, and performance outcomes. These sessions were designed not only to encourage creative thinking, but to generate actionable ideas that franchise owners and consultants could immediately take back to their businesses.

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Each group presented their ideas back to the wider audience, generating enthusiastic discussion and strong alignment around next steps. These insights are now being reviewed by the head office, with a plan to integrate the most promising ideas into upcoming training modules and marketing campaigns. The session not only reinforced the value of collaboration but also demonstrated the creativity and strategic thinking that defines Refresh, Zones, and Oncore.

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The conference also included prize draws graciously sponsored by the supply partners. This was followed by a wrap up by a representative from each of the brands. Throughout the day, there were ample opportunities for networking and informal collaboration, with dedicated breaks and casual mingling built into the schedule. From the morning coffee welcome to the catered lunch and afternoon refreshments, the event fostered an environment where franchise owners, consultants, and team members could connect beyond formal presentations. For newer franchisees, it was a valuable chance to learn from seasoned operators and feel being a part of a supportive, nationwide network invested in their success.

The Auckland Regional Conference left attendees energised and aligned, ready to take their next steps with clarity and confidence. With plans already in motion for the next event, the momentum continues as Refresh, Zones, and Oncore work together to deliver better outcomes for New Zealand homeowners.