Customer Testimonials

Excellent customer service and exceptional end results are key to the unique Refresh Renovations process.

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From the onset, it was clear that Refresh Renovations Hawkes Bay were going to be the right fit for us. Their commitment to effective communication was evident in every interaction. The team’s friendly approach wasn’t just about meeting expectations but consistently going above and beyond. What truly set them apart was their focus on understanding of our needs, the end point we desired, and keeping everything on track. When it came to build phase, Mike's onsite presence was invaluable and his strong relationship with their group of trade partners was clear. Each one mirrored their own high standards, ensuring a seamless renovation journey. Sophia, Mike and the team made what could have been a stressful process, a perfectly simple experience. Their dedication to client satisfaction and the art of home renovation is truly commendable. I would highly recommend them to anyone looking to transform their home with confidence and peace of mind.

Renovation Consultants: Sophia Roydhouse-Ross and Mike Ross

Chris and Anneke Newing

Lia and her team guided me through the whole process from the initial ideas through to the finished product. They were very good at listening, understanding and enhancing my own ideas to create three concept designs for me to choose. Their knowledge of local council bylaws and changes to regulations was up to date. They worked hard to keep to the completion date and any concerns that I bought to them was acted on immediately. I cannot speak highly enough of them, I had no concept of the work that is required in the planning and building of my renovations . I now have this amazing space that I live in and could not have done it without them. Thank you so much Refresh Renovations.

Renovation Consultant: Lia Boersma

Wendy Lewis

Lia and her team at Refresh Renovations completely and beautifully transformed my apartment. I am so grateful for the professionalism, skill, and patience. Recommend 100%

Renovation Consultant: Lia Boersma

Jeffrey Wong

I would never have been able to do my recent project of a kitchen and ensuite renovation without the invaluable advice and support of the team from Refresh. In particular Tina my Designer always went above and beyond to assist me in making good choices and finding solutions to making my vision a reality. She and Nima the Project Manager were a fantastic team and always on hand to assist. the whole team worked together and were happy to add a few extra jobs that came up during this renovation. My new look kitchen in particular is a joy to work in. Thank you team Refresh.

Renovation Consultant: Lia Boersma

Hilary James

We had a great experience with Lia and her team at Refresh. We did a major reno and they guided us through every step of the way, including getting through the lock-down challenges. We found they were good to communicate with, responsive, great with updates and follow-up. We faced a few unforeseen problems with the project along the way and they helped us navigate them. One of their contractors didn't do an acceptable job and they made sure the work was remediated. We are very happy with the finished product and if you are looking for a project manager to take the stress out of a renovation we would definitely recommend.

Renovation Consultant: Lia Boersma

Gareth Hughes

Refresh Renovations made our downstairs build a stress-free process. They turned a tatty rumpus room into a gorgeous little self-contained flat. They were professional and kept us informed with any changes. Unlike when I project managed my own reno, very stressful! My tenant's settled into the flat and I am happily back upstairs enjoying my new kitchen and bathroom. I must say working with a builder to do the upstairs renovation was a very painful and long process in contrast to the work Refresh did downstairs. Lia and her team do earn their money. I never had to worry about downstairs.

Renovation Consultant: Lia Boersma

Jeena Murphy

Our unit is small, but the renovation task was huge and involved numerous trades. The final product is a well designed, well insulated comfortable unit with a brand new kitchen and bathroom, relined, rewired, repainted - fully renovated. Tina’s expertise and flair for design used the very limited space available in clever and creative ways. Dani’s attention to detail, outstanding communication and coordination of numerous trades was truly impressive. The team adopted a problem solving approach to any obstacles and the work was finished within budget and time frames. Most importantly, everyone was professional, friendly and so easy to deal with. We would highly recommend them.

Renovation Consultant: Lia Boersma

Julie Affleck

Sophia, Mike & their team are the best! Nothing was too much trouble, their standards high, result exceptional & they provided the best communication possible. We would definitely use them again & in fact we are!

Renovation Consultants: Sophia Roydhouse-Ross & Mike Ross

Leanne & Paul Stark

Sharon was very professional with her finger on the pulse at all times. She often pre-empted potential problems. All in all we were very impressed and would have no hesitation in recommending her and Refresh Renovations.

Renovation Consultant: Sharon Giblett

Donald Stewart

What a transformation, from an average bathroom to a luxurious space. The work carried out by the Refresh Renovations Hawkes Bay team has been excellent. From conception to completion the team and their tradesman made for a seamless transition. Mike had great communications and control of the whole event and was a pleasure to deal with. I would highly recommend Refresh Renovations Hawkes Bay for all of your house renovations.

Renovation Consultants: Sophia Roydhouse & Mike Ross

James and Julie Ludlam

We couldn’t have asked for anything better in our renovation experience with Sophia, Mike and the team. Everything was done in a professional and friendly manner; on time and to the highest standard of workmanship. We would recommend Refresh Renovations Hawkes Bay to anyone requiring changes to their home.

Renovation Consultants: Sophia Roydhouse & Mike Ross

Ian and Victoria Trembath

Refresh Renovations did a superb job on our new bathroom. The secret to completing these kinds of projects on time and on budget is good project management - making sure that the right person arrives at the right time to do the right job in the right order. It's like herding cats, and Refresh Renovations proved themselves to be first class cat herders. Everything ticked over like clockwork. Even the occasional hiccup (there are always occasional hiccups) was slotted into the project plan without fuss, and everything continued smoothly. My wife and I were very, very impressed. Even my dog was impressed - he made so many new friends, and they all made a huge fuss of him every time they turned up to do another job. In all seriousness, Sophia, Rachel and Mike were, at all times, professional, skillful, full of plans and suggestions, good advice and good humour. I recommend them very, very highly and I would have no hesitation in using them again.

Renovation Consultants: Sophia Roydhouse-Ross and Mike Ross

Alan Robson and Robin Clark

We recently had our house renovated including implementing 5 new skylights to a rebuilt ceiling structure, upgrading a main bathroom, reconfiguring and installing an ensuite and installing a small but very functional laundry. The project took a little over three months while we lived onsite, so it was somewhat of a massive undertaking and involved refreshing about two thirds of our house. Mike, Sophia and Rachel managed all aspects of the project from initiation and concept through to implementation and management of the wider team. Sophia and Rachel were quick to respond to any questions or concerns in the early stages whilst Mike held a great rapport with all of the trades involved and was very knowledgeable on all areas during the implementation stage (and if he didn’t know he would find out for us if we had any urgent questions). He was able to get things fixed or changed quickly if required due to the reputation that Refresh has with the team of local tradies. They all took good care of us by providing up to date progress reports and scheduling as well as checking that we were happy with progress, We are very happy with the results and would highly recommend Refresh Renovations Hawkes Bay!

Renovation Consultants: Sophia Roydhouse-Ross and Mike Ross

Karen Mann

This year we had Refresh Renovations update our laundry, two bathrooms and an ensuite. We are thrilled with the final results and are thoroughly enjoying our new fresh spaces. Zoe was the manager for our project and we found her so easy to work with, being very approachable. Her knowledge and attention to detail was clearly evident. Zoe listened and addressed any concerns in a very timely manner, even becoming our dog’s best friend. We would happily work with Zoe and the team from Refresh Renovations again.

Renovation Consultant: Team Manawatu

Lyn & Geri Craig

Refresh Customer - Jim Gleeson Testimonial - Kerr Street

Video Testimonial for Jim Gleeson - Cecil Road

Winsome's Bathroom & Living Refresh Renovation

Customer Testimonial for Jim Gleeson of Refresh Renovations - Ridgemount Rise

Refresh Customer - Testimonial - Mt Roskill, Auckland


Huge thanks to Mathew and his team of professional tradesmen, all of whom we couldn't speak any more highly of.Ours was a major renovation which involved relining most walls, new kitchen & dining & living areas and converting a lounge into a new bedroom with ensuite. Matt was a fantastic project manager and made the whole experience a seamless, stress free one. Right from the very start of the project he explained the process thoroughly and we had complete faith in his ability to deliver a high quality renovation which we couldn't be happier with. For anyone considering a renovation I would thoroughly recommend you consider Matt and his team.

Renovation Consultant: Mathew Hartigan

Steve Kellett

Having Refresh Renovations Hawkes Bay do a complete renovation of our kitchen was one of the best decisions we have ever made. From our initial consultation to the completion of our new kitchen, Sophia, Rachel & Mike made the whole experience an enjoyable one. Sophia & Rachel were fully involved in our decision- making steering us in the right direction to achieve our goal. Any queries we had along the way were always quickly resolved, their knowledge, skills & patience were invaluable to us. Having Mike project manage the entire process was unbelievable, nothing was ever too much trouble for him his knowledge & professionalism was outstanding. His daily contact with us explaining the next step was amazing, the trade people were very highly skilled, always friendly, obliging & ensuring their result was up to Mike’s high standard. We cannot thank this wonderful Refresh Team enough for the wonderful kitchen renovation they did for us. We highly recommend them to anyone who is looking at renovations to their home, you will not be disappointed in having them do whatever your project maybe.

Renovation Consultants: Sophia Roydhouse-Ross and Mike Ross.

John and Shirley

We recently had our old carport removed. And new one built. This was the first major renovation we have been involved with so there was some anxiety. However we met Saleem who advised the process and all the steps involved. Saleem communicated the process clearly so we knew we were in good hands. There was quite a lot involved in the job covering a variety of different trades people. We had an on line link to the work timetable which also gave us the added function of being able to communicate any concerns. The communication was great between Saleem and ourselves so we always felt we were totally involved in the process. The quality of the build was nothing short of exceptional. We received much feedback from our neighbours who complimented the quality of the build Saleem is a fantastic project manager backed up by outstanding trades people. These included, builders, electricians, plumbers, roofers, concreters. Saleem as well as managing all trades people also dealt with the Auckland City Council. His knowledge of what was required to satisfy all building regulations was first class so we are absolutely sure we have a compliant carport that meets all building standards. I would certainly use Saleem again for any other major works.

Renovation Consultant: Saleem Bhikoo

Diane Curry

We have had to face the reality that we will not proceed with our work with you. With the significant cost rises the whole project became out of our reach, and not justifiable in terms of added value for the property as a whole. I feel sad about it. I fully believed in the project, and was excited for the enlarged house. You and your team were amazing to work with and I found the whole experience enjoyable. I am hugely grateful for you and all you did to bring my vision to a reality.

Renovation Consultant: Refresh Renovations® Manawatu

Silvia Purdie

Great workmanship, communication and awesome to deal with. Would recommend to anyone thinking of renovating.

Renovation Consultants: Sophia Roydhouse-Ross and Mike Ross.

Jay and Kathleen Berriman

Great people to work with, very pleased with the outcome.

Renovation Consultants: Sophia Roydhouse-Ross and Mike Ross.

Margaret Jackson

Sophia, Mike and Rachel were very professional to deal with. They gave us different options for lounge project, everything went seamlessly - very pleased with results.

Renovation Consultants: Sophia Roydhouse-Ross and Mike Ross.

Sherie Adamson

We had two bathrooms remodelled with Refresh Renovations Hawke’s Bay and they were excellent to deal with. Great communication, very professional tradies and everything finished to a high level and on time. Highly recommended. In fact we’ll be using them for another job soon!

Renovation Consultants: Sophia Roydhouse-Ross and Mike Ross.

Victoria Taylor

From Kick off to touch down the team of Mike, Sophia and Rachel delivered us two beautiful renovated bathrooms. Meeting Sophia and Rachel initially, getting our ideas and giving theirs, then taking it to the design team came up with designs we could visualise, then taking us to choose fittings etc made the job less onerous for ourselves, and we appreciated all their input during the reno. Mike is in a league of his own. His daily contact with us and his tradies, kept us in the loop as to what was happening. His subcontractors, being excellent tradespeople, respected him and ourselves so having them in the house, whilst a noisy, dusty experience, was made easier with them all cleaning up at the end of each day.We have no hesitation in recommending Refresh to anyone contemplating a renovation.

Renovation Consultants: Sophia Roydhouse-Ross and Mike Ross.

Anna and John

Everything is good. Happy with the work, they did a good job.

Renovation Consultant: Refresh Renovations Manawatu


The guttering is working well! It was installed just in time for the cyclone and functioned perfectly. Happy to let you know that I’m very happy with Refresh – so much so that I’ve contracted Refresh Renovations in Wellington to help me with some renovations in my new flat there. Great service, very professional!

Renovation Consultant: Refresh Renovations Manawatu

Dianne Gardner

We had Sharon Giblett & her team from Refresh Renovations Tauranga renovate our bathroom. Highly recommended. Sharon is very professional & loves what she does, so is very proud of her work and the outcome. She is easy to deal with, with great communication all the way. She has a great well respected team, who have done a great quality job. We are just over the moon with our beautiful new bathroom. Thank you Sharon & your awesome team, very happy clients.

Renovation Consultant: Sharon Giblett

Lisa and Shane Hill

I would first of all say how impressive it was to have my call answered by a friendly helpful human being. I had found it was very difficult to even get a phone number for a renovation company it was all email communication or if there was a phone number you were answered by a recorded message. Secondly, I do apologise I don’t the name of the lady who I spoke with at your company, however she was friendly, courteous, took my details and advised me someone would contact me within the next two business days. Shortly after our conversation I received an email from your company confirming her advice, which I found was very professional and to my surprise I received a telephone call from you later in the day. In the rather impersonal world we now live in the whole experience was “refreshing” you have the perfect company name!
Renovation Consultant: Matt Dwyer

Michele O'Donnell

We just had our bathroom renovated by Refresh Renovations. They couldn't have done a more beautiful job. Sharon Giblett was our project manager and designer and helped us from start to finish. Choosing colours, tiles and even vanity and shower. She made sure all of the tradies arrived on time too. I wouldn't hesitate to recommend them for any work to anyone.
Renovation Consultant: Sharon Giblett

Bronwyn and Jim Cooper

The entire Refresh Renovations team were excellent, from start to finish. Every aspect of our planned renovations was discussed, and Sophia and Rachel assisted in our decision-making with professionalism and creativity. Their knowledge of products, of feasibility and of practicality was invaluable. We were fully involved and updated at every step of the way, and they patiently and clearly answered our myriad questions! No detail was too small or unimportant and anything we raised was dealt with swiftly and efficiently. During the build Mike as Project Manager was at pains to make sure we knew what the plan was week by week. He was involved with the trades on a daily basis and ensured that everything was completed to his exacting standards. We are absolutely thrilled with the results. We would highly recommend Refresh Renovations to anyone looking to do renovations in the future and, if it's bathrooms, make sure you take them up on the option of the portable shower. It was a lifesaver and is bigger and more efficient than many we have seen in motels and holiday parks!
Renovation Consultant: Sophia Roydhouse-Ross

Jon and Anne

We cannot recommend Steve and his team at Refresh Renovations more highly. They were friendly & efficient and were very helpful in helping us plan our total renovation of our kitchen. When a problem arose as it does with old houses, we were treated more than fairly and were so grateful we chose to go with a reputable firm and will be asking them back in future to do some more renovation around our house. Special thanks to Polly (project manager) and Jason (builder).
Renovation Consultants: Steve and Lee Roper

John & Bubs

We cannot recommend Steve and his team at Refresh Renovations more highly. They were friendly & efficient and were very helpful in helping us plan our total renovation of our kitchen. When a problem arose as it does with old houses, we were treated more than fairly and were so grateful we chose to go with a reputable firm and will be asking them back in future to do some more renovation around our house. Special thanks to Polly (project manager) and Jason (builder).
Renovation Consultants: Steve and Lee Roper

John & Bubs

From the moment Rachel from Refresh Renovations came for a home visit, we knew we were in good hands. We did not hesitate to engage Rachel throughout our bathroom renovation from the beginning to the end. Rachel ensured everything ran as smoothly as possible including organising the trades (plumber, builders, electrician, glazier, flooring, shower dome installer). Rachel has a wonderful attention to detail and understood our needs. I highly recommend Rachel as a project manager and should the need arise, we would be more than happy to use her services again.
Renovation Consultant: Rachel Fenton


From the moment Rachel from Refresh Renovations came for a home visit, we knew we were in good hands. We did not hesitate to engage Rachel throughout our bathroom renovation from the beginning to the end. Rachel ensured everything ran as smoothly as possible including organising the trades (plumber, builders, electrician, glazier, flooring, shower dome installer). Rachel has a wonderful attention to detail and understood our needs. I highly recommend Rachel as a project manager and should the need arise, we would be more than happy to use her services again.
Renovation Consultant: Rachel Fenton


Rachel was fantastic to work with and is really exactly who you want if you’re renovating from a distance! She communicated regularly and clearly through the quote and design process which gave us the confidence to take the plunge. I immediately got the sense Rachel “got me” and my vision (as well as the budget). Progress on the build itself was swift and when there were changes to the timeline/plans/products again communication was great and I felt included and informed even from afar. I’m particular about how I like things and renovating can be overwhelming - having time and information was key. We were supported all the way through to the final touches at the end. I appreciated her warm, friendly as well as professional approach.

Renovation Consultant: Rachel Fenton

Rachael Sumner

We approached Refresh Renovations to discuss some ideas we had to improve our home. The consultant Sophia was extremely helpful and professional (despite our failure to remember the scheduled meeting). She outlined the processes, and timetables, the various steps involved and what the outcome would be. We concluded that we did not want to proceed due to the upheaval it would cause at this point in our lives. However, we would happily commission Sophia and Refresh Renovations to take forward our plans into the future when our situation changes. They were very impressive.
Renovation Consultant: Sophia Rojas

Peter Spence

We have recommended Refresh to EVERYONE. Wayne is an absolute professional, who put us first throughout the entire process. We are return customers again and again due to the communication, costing and professionalism of the team. Looking forward to working with them again in future.

Renovation Consultant: Refresh Renovations® Manawatu

Paul Colls

The advice I was given was helpful and I was not put under any pressure to make decisions. The timeline and costs for the project were 100% accurate. The work was completed to a high standard and with no time wasted. I am very happy with the result.
Renovation Consultants: Lawrie and Mandy Foster

Janet Jennings

Both Renovation Consultants were very helpful and explained everything very clearly.

Renovation Consultant: Matthew Hartigan


Such a nice bunch of people. They were very flexible in how many of their 5 step process we were able to use. If you have no design experience and need a team to help you design, plan and find you suppliers then this is the place to go!

Renovation Consultant: Tracy Kinsman

Sophie Stevens

I cannot recommend Refresh Renovations highly enough. Professional at every stage they can take the worry out of your project. Alana was great and explained everything clearly & succinctly. Thank you so much.

Renovation Consultant: Tracy Kinsman

Jade Hardrade-Grosz

When we bought our first house three years ago we knew it needed some work, but thanks to Lia and her team we've started 2023 in what feels like a brand new home. Our little 1960's weatherboard house has been modernised without losing it's 'Kiwi' character. A bright new open-plan kitchen/lounge, a seperate laundry, toilet, and bathroom, along with a master bedroom with walk-in wardrobe. All which was done on time, and during a pandemic - very professional. It is a home we are very proud of, and we have you, Tina, Mike, and all your team to thank. Yours Sincerely Tony and Yuki

Tony Ludlam and Yuki Fujita

My wife and I engaged the services of Sharon Giblet at Refresh Renovations to project manage the modernisation of our garage. Sharon did a wonderful job , engaging with numerous tradespeople which freed up our time, and ensuring the job was completed within tight timeframes leading up to Christmas despite the “weather”. Sharon also kept in contact with us regularly so we always knew what was happening. We were very satisfied with end result and would recommend.
Renovation Consultant: Sharon Giblett

Martin Sadd

The reason we chose to work with Refresh is that we required a business that could oversee and project manage our kitchen and living area renovation. Sharon was just what we needed. She walked us through the process and kept us informed along the way as to what we needed to do at each stage. Choosing the layout and what we could do with our space was something that Sharon really assisted us with.  She listened and offered us professional yet personal advice about what was available and what would suit our needs. As with any large renovation, things don't always go to plan, but Sharon was incredibly flexible and forward thinking, moving tradies' time slots to ensure completion was as close to the plan as possible.We are so pleased with the end result and it's wonderful to finally see our plans move from paper printouts and 3D computer graphics to actually the finished product. We couldn't be happier and it has made our house a bright, modern and well-functioning home, linking the inside and outside areas seamlessly. We have had nothing but compliments from family and friends and we look forward to entertaining in our beautifully laid out kitchen - all just in time for Christmas!!
Renovation Consultant: Sharon Giblett

Debbie Rice

The whole process was made so much easier by the very competent leadership of Fionas her guidance and knowledge in all aspects was professional caring and of high standard.
Renovation Consultant: Fiona Fairbain

Trish Turner

Very happy with outcome. Good communication from all tradesmen who attended site. Great communication from Michael.

Staci Tanerau

Generally like to be in control of renovations but being new to area had no connections to tradespeople. Refresh was a simple solution. Job was managed well & tradespeople used were efficient & knew their stuff.

Karen Whittred

Jim has a great team of professionals and together they made everything worry free, of a high professional standard and easy to understand and follow where things were at.
Renovation Consultant: Jim Gleeson

Vilash Patel

We are in our seventies and downsized from the city to a country cottage that needed a serious reno. We didn’t have a budget. We had a set amount. Family and friends said “good luck finding tradies”. That scared us. Refresh quoted a specified (quite short) timeframe for our requirements and at our set price. THEY DELIVERED. Nadeene was exceptional with advice on interior design, appliances, fittings and where to spend and where to save. Little important details we would never have thought about. We are so grateful to have had our project managed for us by Refresh. on time, on price and problem free.
Renovation Consultant: Steve and Lee Roper

Fay & David Currie

I am very happy with my new laundry. Nita kept me well informed on what was happening and all the tradesmen were great, plumber electrician and builder. I would recommend her to other people.
Renovation Consultant: Nita Craig

Anne & Ian Soper

We are very thankful for Alana’s professionalism and efficiency. Although we ended up not going through with this company we found the process was great.We will indeed recommend the service to others as if we had known about this offer, at the start of our renovation journey, we would have definitely have chosen this path. We think it might save lots and lots of headaches! Thanks

Rita & Sergio

Our bathroom was unusable when we bought the house, so we decided to completely gut it and start from scratch. Refresh were an amazing team from start to finish. The whole project was completed to a high quality. The excellent communication through every stage of the project made it less stressful for us knowing we were being looked after. I would highly recommend Refresh to anyone wanting to renovate their home.

Kylie Kassan

We employed Andre to build a Garage and Decking (the Garage had complication due to the Land Sloping) At the start there were some small problem, but as the Job progressed Andre and his Team were total Professionals in ALL ways and very Good to work with. As Covid caused many many problems for Andre and his Team, but they worked tirelessly to get the project completed (thanks). We cannot recommend Andre (and his Team) highly enough, and are thankful for all that they did for us. steve (from Sunbury).

Steve Rees

Easy to work with, got the finished product we had envisioned

Sammy Mcintosh-brown

Thanks so much for your help – it’s really reassuring when a company doesn’t try to oversell their capacity. I have already recommended a friend of mine to go with Refresh Renovations for her bathroom remodel. Many thanks, And Pasley

And Pasley

Andre is dedicated, creative, highly engaged and extremely positive to work with. He had some great ideas for our building project. He is also very reliable and has excellent contacts within the building profession.

Andrew Harrison

Second time I have worked with Leigh from Refresh Renovations Melbourne. Our reno was completed on time, on budget, and we were kept informed along the way.

Lisa Connell

Effective communication and project management every step of the way. The entire team took great pride in the way they worked on site and their passion was clearly evident. We are so proud of the outcome that created a more functional living environment. We highly recommend Jim and the Refresh team.

Renovation Consultant: Jim Gleeson

Troy Restieaux

Andre (Refresh Renovations) and the builder did a great job renovating our home. The job involved creating an upstairs area by adding 2 extra bedrooms, as well as removing interior walls to open up the existing space and creating a new kitchen. They were very professional. Andre worked closely with us to ensure the new work would meet our expectations & needs.

Tammy Vu

So great to have a service that takes care of everything for you. Even the smallest projects involve a wide variety of products and trades, so it is luxurious to know someone is across the detail.

Suzanne Macleod

I worked with Feza to discuss feasibility of my renovation project. Very pleased with the communication and insight to how I should approach modernising my house. Thank you very much for your professionalism!

Sonila Dardha

From design to final sign off, Asif and his team were professional, courteous and informative. They managed to turn my vision into a beautiful house which I am delighted to come home to each evening. Queries were responded to quickly and I never felt unsupported in the process. Final snag list was completed promptly. I will definitely be using this company again for future projects.

Sarah McCready

Everything was organised, kept well up to date, tradesmen were friendly and accommodating.

Renovation Consultant: Refresh Renovations® Manawatu

Monica Huisman

Saleem and the team completed a few renovations and build projects across two of our properties. These included two bathroom renovations, converting a garage into a habitable space, and designing and building a carport. Saleem and the team managed the projects end-to-end – from initial consultation, design, build, consent, council inspections, quality assurance etc. Each project was delivered on time, within the agreed scope and to a high standard. The areas where Saleem excels are his clear communication and meeting commitments and deadlines. He also has a calm and reassuring manner, which was needed when unforeseen things crop up. For example, during our garage conversion, some rot was identified on timber framing. Saleem’s team pivoted and remediated this issue quickly and without too much impact on the budget. Another aspect that I want to call out is the team Saleem has picked is respectful and mindful of the noise. With hybrid ways of working, there was usually someone working from home. Saleem’s team kept the noise to a minimum, which was appreciated. I highly recommend Saleem and the team for your next project.

Nip Carthelis

1st class work , nothing was too much trouble to change . Friendly, polite and would recommend to anyone doing a renovation to contact Refresh Renovations.

Phil and Jeanette Ball

Excellent project management and good workmen. Took a huge weight off my shoulders

David Thompson

Nita was excellent throughout. She project managed the conversion of an internal cupboard into an office with windows through to the internal swimming pool, and also the renovation of a dated laundry that didn't have enough storage space. Her team of tradies did a great job and her communication was excellent throughout. These two rooms are now much more liveable and practical spaces for us and we are delighted with the results, and we feel this will have added value to the house.

Dave and Jenny Stringer

Professional unique service James introduced himself in a warm and friendly manner. He was upfront with me and had no hidden agenda and was passionate about the company. He presented a brief but detailed account of the business and with integrity. I appreciated how he assessed my situation. Unfortunately I felt my budget, time frame to get the job done and what i wanted done did not fit in this instance.


We are already recommending Refresh to friends & family. Those that have seen our new ensuite have been full of admiration for the high quality finish

Jill Shelley

Prompt responses. Friendly services and everyone we came in contact with were professional and knowledgeable.

Sarah Pettigrew

Very professional team that was thorough in their work. On time and very clear communication. Flexible and involve customer at every step.


Refresh renovations were refreshingly honest, professional and very innovative in turning a derelict flat into a lovely flat that was able to let less than a week after works were completed - very highly recommended-!!!

Stuart Mason

Very professional approach and quick to respond. We are still at the early stages, but so far it's been a pleasure to work with Refresh Renovations Leeds (& Wakefield).


Pleasant polite tradies. Good quality work. Prompt rectifying of mistake. PM kept me informed.

Renovation Consultant: Refresh Renovations® Manawatu

Allen mudford

Kathleen was fantastic to work with. She is very customer focussed and proactive, and her attention to detail and follow through was exceptional. Kathleen was always very positive and nothing was a problem. I have no hesitation in recommending Kathleen and her team.

Renovation Consultant: Kathleen Magon


I am very happy with the bathroom renovations in my house managed by Kathleen Magon. Nothing was a problem to Kathleen and she sorted out all inquiries in a timely manner. The tradesmen involved were all exceptional workers, courteous and helpful. The only negative comment I have is that it seemed to take a very long time to accomplish, six plus weeks. But maybe I underestimated the amount of work required and the fact that the various tradesmen needed to be on a timetable so they could do their part without being crowded out by another worker on site. I am thrilled with the finished product and it was good to have all options for the fittings and finished to be conveyed to me for a decision. All in all a great job accomplished in Covid conditions!

Renovation Consultant: Kathleen Magon


Personable, prompt and professional.

Anita Bradford

Peter and Danielle were great to deal with. Danielle helped me with the design side and choosing flooring, tiles, furniture etc. Peter managed the project and was very approachable, understanding and accommodating. I am pleased with the result of the renovation and would happily recommend Refresh Tauranga.


Nothing was too much trouble and we were given everything we wanted. The different trades persons employed did a very good job and were pleasant to have in our home.

Bill and Heather

I don't normally do reviews, but in this instance i think it warrants one. Totally professional approach from initial engagement right through to the completion of the work. It was such a weight off my shoulders with refresh doing everything, from the initial design, working from my requirements and suggestions, through to managing every aspect of the work (sourcing materials, workforce, deliveries) every aspect was managed in such a way that this has been the only renovation i've had done that has been stress free. everything was project managed extremely efficiently and respectful of my needs. Even when i had an issue, post the actual build (nothing to do with the renovation), refresh stepped up and helped me to resolve the issue, even though they had no obligation to do so. I would and already have recommended Refresh to my friends and would certainly engage with again if i carry out any further renovations.

Tony Mottram

It has been an absolute pleasure working with Sophia and Tom, from Refresh. Top quality service and communication from start to finish. Professional down to every detail, with no missed appointments, and no stone left unturned. Divisions above, "average builders from down the road." On time and on budget - Don't doubt it!

Chris Allen

Refresh a excellent job of project managing our house renovation. What started as a bathroom renovation ended up being a total house renovation Really pleased with the end result.

Rod Whyte

Having Refresh coordinate the various trades was extremely valuable to us given we both work full time and have two children. They provided a great service and had the customer at the heart of their process.

Tom Herring

We are so impressed with the team at Refresh Renovation - Hawkes Bay. Sophia, Rachel and Mike’s design flair, attention to detail, clarity of communication, and excellent project management ensured that a potentially stressful home renovation was actually really enjoyable and stress-free. They approached all aspects of this project with abundant professionalism, and any challenges were promptly and effectively resolved, with us being kept in the loop through the whole process. Their team of tradespeople were just superb, and it was a pleasure to have them in our home. All the tradespeople were on site when they said they would be and cleaned up at the end of each day, which was so appreciated as we remained in the house throughout the project. Mike went above and beyond on a daily basis, ensuring all aspects progressed seamlessly. We did have some variations that were unavoidable, but the Team provided excellent suggestions and modifications to our plans to ensure we adhered closely to our budget without compromising our vision. The project was completed within the timeframe indicated despite interruptions from Covid. We are absolutely thrilled with the outcome and can not recommend this team of talented professionals highly enough. Chris and Mel Emerald Hill Havelock North.

Melanie Leef

They achieved what I wanted according to my plan, and progress through the renovation was very good without any unexpected issues. I was happy with the project management and kept well informed.

Ian Cordes

It was a large project, as I was not only wanting to renovate my bathroom from the ground up, I also wanted to replace the plumbing for the whole house, all while we were in the middle of the pandemic. It took a while to get going, but once it started it felt like it flowed from start to finish. There were a few issues that popped up but Michael and the team were flexible in working around them so that they didn't become big problems, and throughout the job, they provided heaps of useful ideas. All in all it only came in a little over budget with the last minute additions, but the quality of the work was much higher than I expected and definitely worth it.

Renovation Consultant: Refresh Renovations® Manawatu

Ashley Taylor

We were looking to renovate and extend our home. Sharon was very professional and friendly and great to deal with throughout. Although we decided to go a different route, her advice was excellent and very helpful. Highly recommended.
Renovation Consultant: Sharon Giblett

Tim Jamieson

I was very happy with my project outcome and the step by step process to get there. Thank you to Lawrie, Mandy, and Rob for their support and guidance throughout.

Karen Mac Kenzie

Appreciated the genuine care to find out what we were after and the solutions provided.

Matt Adsett

Very happy with outcome and the project was handled very efficiently. Excellent communication.


Kathy was very professional and a pleasure to talk through ideas with. She was thorough and dedicated her time to understanding the overall vision for our property. I would recommend having a discussion Kathy to work through your vision.


Trouble free throughout the journey of the renovation process. Dealing with one very knowledgeable project manager Anita from Blenheim office. Our bathroom ideas came to fruition and within our budget. This project will enabled us to future proof our house.

Lyn Bevin

Very happy with the service, contact and communication from Nita. She listen to what I envisioned and was happy to work through ideas until I was happy with result. I was very unsure of what I had wanted and had been a project to sort out since 2018, (it would have been a lot cheaper then!). I love the look and function of my new wardrobe, One satisfied customer. Thank You.

Denise Williams

I found them easy to communicate with and the workmanship was of a high standard

Malcolm Tasker

Saleem and the Refresh team came and gutted and renovated our only bathroom. They were great, guided us through the whole way in a professional manner and delivered on time and in budget and kept in constant communication with us, popping by to make sure everything was going as it should. They were so good that we got them back to gut and renovate our kitchen too! Again they delivered on time and in budget and always let us know what was going on, even keeping great communication with me when I had to travel to Europe for a family emergency halfway through the build. I felt very safe leaving everything in their hands and it all looked absolutely wonderful when I got back home. Every thing has been done to a really high standard and all the tradies were lovely and turned up on time and were very respectful of our little house. They were a great team to work with and I highly recommend them!

Rachel Burcher

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