As a Project Manager for Refresh Renovations Waikato, Polly Mangan plays a pivotal role in turning homeowners' renovation aspirations into reality. Working alongside Steve and Lee Roper, she helps guide clients through every stage of the renovation journey, ensuring projects are delivered with professionalism, clear communication and attention to detail.

Polly is passionate about creating a positive renovation experience for her clients. She enjoys getting to know homeowners, understanding their goals and helping them navigate what can often feel like a complex process. Her approachable nature, organisational skill, and commitment to customer care help clients feel informed, supported and confident from the initial consultation through to project completion.

Homeowners are often drawn to Polly's genuine interest in people and her ability to build strong relationships. She takes the time to listen, understand individual needs and coordinate the many moving parts of a renovation project to ensure everything runs as smoothly as possible. Whether it's a kitchen, bathroom, extension, or whole-home renovation, Polly is focused on delivering outcomes that align with her clients' vision and lifestyle.

One of the key benefits of working with Polly is the peace of mind that comes from having a dedicated project professional overseeing the process. Through Refresh's proven renovation systems and collaborative approach, she helps simplify the renovation journey, keeping communication clear and ensuring clients are supported every step of the way.

Before joining Refresh in 2021, she built a successful career across retail management, travel consultancy and customer service roles, developing strong organisational, communication and relationship-management skills that translate seamlessly into renovation project management.

Her dedication to delivering outstanding client experiences has not gone unnoticed. In 2025, Polly was recognised as Refresh Renovations' Project Manager of the Year, an achievement that reflects her commitment to excellence, professionalism and customer satisfaction.

If you're considering a renovation in the Waikato region, Polly would welcome the opportunity to learn more about your goals and discuss how Refresh Renovations can help bring your vision to life. The first step is simply a conversation about what you'd like to achieve and how the team can help make it happen. Connect with Refresh Renovations Waikato today!