Michael Zhang - Manawatu Project Manager
Michael Zhang is Project Manager of Radian Group Ltd, a franchisee of Renovation Franchise Ltd, doing business in Manawatu.
Michael has worked on a wide diversity of building projects as a qualified Quantity Surveyor and a licensed Builder. Bringing this experience to Refresh Renovations, he utilises his expertise to ensure all property renovations are completed to the highest quality.
Friendly and honest, Michael prides himself on communicating effectively with our trade partners and homeowners to carry out smooth-running projects. It’s a vital aspect of premium customer service, and he considers it a priority throughout all renovation stages.
Beyond his people skills, Michael is dedicated to careful planning and determining accurate pricing. These tasks require a strong attention to detail, and he’s an expert at noticing every finer aspect. Ultimately, under his management, you can relax knowing your project will meet the budget and deliver excellence.
“The first step is meeting for your initial consultation. It’s free, there are no obligations, and it will allow you to explore the best feasible concepts for your home renovation” - Michael.
Michael Zhang is Project Manager of Radian Group Ltd, a franchisee of Renovation Franchise Ltd, doing business in Manawatu.
Awards & Recognition
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Year
Award
2023
Project Manager of the Year
2023
Best Customer Service of the Year
2020
Best Customer Service of the Year
629, Main Street, Palmerston North
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Our customers have good things to say about
Michael Zhang
We have had to face the reality that we will not proceed with our work with you. With the significant cost rises the whole project became out of our reach, and not justifiable in terms of added value for the property as a whole. I feel sad about it. I fully believed in the project, and was excited for the enlarged house. You and your team were amazing to work with and I found the whole experience enjoyable. I am hugely grateful for you and all you did to bring my vision to a reality.
Renovation Consultant: Refresh Renovations® Manawatu
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Silvia Purdie
, Refresh Customer
Guy and his team have worked on two renovations for us and both have been hassle free thanks to their professionalism, consideration and can-do attitude. Genuinely helpful, adaptable in their work and very tidy! A real pleasure to deal with, we wouldn't use anyone else for our building work.
—
Test
, Refresh Customer
Talk to a renovation consultant today
If you would like to find out how Refresh Renovations can support you with a high quality, efficient home renovation, get in touch today. Your local Refresh consultant will be happy to meet with you for a free, no obligations consultation.
We have had to face the reality that we will not proceed with our work with you. With the significant cost rises the whole project became out of our reach, and not justifiable in terms of added value for the property as a whole. I feel sad about it. I fully believed in the project, and was excited for the enlarged house. You and your team were amazing to work with and I found the whole experience enjoyable. I am hugely grateful for you and all you did to bring my vision to a reality.
Renovation Consultant: Refresh Renovations® Manawatu
—
Silvia Purdie
, Refresh Customer
Pleasant polite tradies. Good quality work. Prompt rectifying of mistake. PM kept me informed.
Renovation Consultant: Refresh Renovations® Manawatu
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Allen mudford
, Refresh Customer
We have recommended Refresh to EVERYONE. Wayne is an absolute professional, who put us first throughout the entire process. We are return customers again and again due to the communication, costing and professionalism of the team. Looking forward to working with them again in future.
Renovation Consultant: Refresh Renovations® Manawatu
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Paul Colls
, Refresh Customer
The guttering is working well! It was installed just in time for the cyclone and functioned perfectly. Happy to let you know that I’m very happy with Refresh – so much so that I’ve contracted Refresh Renovations in Wellington to help me with some renovations in my new flat there. Great service, very professional!
Renovation Consultant: Refresh Renovations Manawatu
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Dianne Gardner
, Refresh Customer
Everything is good. Happy with the work, they did a good job.
Renovation Consultant: Refresh Renovations Manawatu
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Curt
, Refresh Customer
Everything was organised, kept well up to date, tradesmen were friendly and accommodating.
Renovation Consultant: Refresh Renovations® Manawatu
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Monica Huisman
, Refresh Customer
It was a large project, as I was not only wanting to renovate my bathroom from the ground up, I also wanted to replace the plumbing for the whole house, all while we were in the middle of the pandemic. It took a while to get going, but once it started it felt like it flowed from start to finish. There were a few issues that popped up but Michael and the team were flexible in working around them so that they didn't become big problems, and throughout the job, they provided heaps of useful ideas. All in all it only came in a little over budget with the last minute additions, but the quality of the work was much higher than I expected and definitely worth it.
Renovation Consultant: Refresh Renovations® Manawatu
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Ashley Taylor
, Refresh Customer
Wayne looked after us and went beyond my expectations.
Renovation Consultant: Refresh Renovations® Manawatu
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Jamie Derkson
, Refresh Customer
Having just bought our retirement house we have been 'future-proofing' it for when we get old. Refresh co-ordinated the refurbishment of the kitchen and created a 'wet-bathroom' in 2014. Wayne, the Refresh chap, never promised anything that he couldn't deliver. He enabled the whole project to run smoothly, the various tradesmen arrived on site, and departed within the promised time scale, thus giving a sense at all times that we were moving towards our nominated finish time. Wayne even went the extra mile in suggesting and placing our 'old kitchen' on his personal TradeMe web site (I don't have one), thereby reducing our costs.
We have been so happy with Wayne and Refresh that we have them back at the moment (May 2015) undertaking the next phase of our 'refurbishing for our old age' involving external and internal painting and insulation (roof and underfloor). Again we have the careful consultation with the tradesmen arriving on the promised days. Wayne and Refresh make these jobs so easy. He has a comprehensive list of competent tradesmen who are efficient, do a good job, and are economical. We heartily recommend them.
Renovation Consultant: Refresh Renovations® Manawatu
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Alan and Lesley Shaw
, Refresh Customer
We found Wayne a capable and pleasant manager, quick to deal with even the smallest issues as they arose. The builders onsite doing the renovations of bathroom and kitchen, around a family of five, were both pleasant and professional. A team member happily made several return visits to deal with the ongoing hassle of grass seed that wouldn't take after completion of the project. We continue to enjoy the renovations and will gladly use this team for any future building work.
Renovation Consultant: Refresh Renovations® Manawatu
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Anne Bellringer
, Refresh Customer
After years of procrastinating, I finally got around to "doing up" my original 60's kitchen. Of course, that also meant removing a wall between the kitchen and dining room, and new wooden bifold doors and windows to replace two old windows, so it was a bit more than just a do up.
Wayne from Refresh was a wonderful project manager. From his initial visit through to completion everything was coordinated to fit round my work hours, and he kept in touch throughout the entire job, so there were no surprises. Once the work actually started I really appreciated his ability to coordinate the various tradespeople. I knew that I could walk out the door to go to work in the morning and not worry about a thing. Wayne would ensure that whoever was scheduled for that day had access, and that the house would be secure on my return. I still walk into the kitchen in the mornings and don't really believe it is real. Without Wayne and Refresh I think I would still be cooking on my old Frigidaire stove.
Renovation Consultant: Refresh Renovations® Manawatu
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Anne Weir
, Refresh Customer
We asked refresh to come and quote on a small renovation of our kitchen in our 1980s two storey house. We had no idea how Refresh worked at the time so we were flying blind. After being in touch with Refresh national they put us in contact with the local franchise and Wayne Gordon. This process was fast and efficient and Wayne was so friendly and helpful. He came back quickly with all quotes and plans and the process was so easy we ended up extending our renovations to include the bathroom, toilet upstairs and downstairs flooring and laundry. Wayne stayed in contact throughout the consent and building, project managing everything. I changed more than one detail last minute and none of the changes phased Wayne or his team. Any communication issues were rectified with no fuss and we were left with exactly what we wanted. I would reccomend Wayne and refresh renovations as being a practical affordable way to build extend or renovate.
Renovation Consultant: Refresh Renovations® Manawatu
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Ayesha Middleton
, Refresh Customer
Purchased a lifestyle home on April 2013. House required maintenance, started hiring tradies and found them to be unreliable, slow, and of lower standards (before, during, and after the completion of work). We attended the Palmerston North Home Show in May 2013 and met Wayne Gordon at the Refresh stand.
We explained our situation to him and he listened, came over to the house for an interview and inspection. He noted the problem and helped us with a plan to address the problem. Within a week we had a plan of the job, the cost, who is doing the work and their references.
We are up to stage 4 of the maintenance work and Mr Gordon is still working for us (two continuous years now), still keeping us informed, never letting us down, and still ensuring that we are happy with the work (and we are).
Renovation Consultant: Refresh Renovations® Manawatu
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Bert and Annie Said
, Refresh Customer
I worked with Brian and his team to renovate my rental in Palmerston North. We completely renovated the interior of this property including a new Mitre 10 kitchen, paint, carpet, lino, washhouse, lights, curtains, carpet, clothesline, auto garage opener etc. Brian and his wife even helped clean the interior after renovation and ensured all the rubbish was taken away. No job too big or small was a problem they were extremely obliging and helpful as I live in the Hawkes Bay. I would have no hesitation in recommending them for future work.
Renovation Consultant: Refresh Renovations® Manawatu
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Carol Rowe
, Refresh Customer
A very nice company to do business with and Wayne was very professional as were the two men that did the work. All three were very pleasant to the house tenant, even when the ducks thought they should help with eating their lunch.
Renovation Consultant: Refresh Renovations® Manawatu
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Christine Ramsay
, Refresh Customer
Wayne is amazing! All his contractors are fabulous. They come on time and are polite and friendly.
Renovation Consultant: Refresh Renovations® Manawatu
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Claire Davis
, Refresh Customer
We used Wayne at Refresh to help us renovate our kitchen. We are about to embark on another project and didn’t think twice about calling Wayne again. He was always a pleasure to work with, personable and gave us constant feedback and updates on the project. It also appears that he has selected a group of high-quality contractors who, in their own right, were very pleasant to deal with. Everyone shows up, we believe, because of their connection with Wayne and that getting the job done right was the main thing for all parties. Having Wayne involved removed a lot of stress and uncertainty with the building process as he is thorough and has excellent attention to detail. We wouldn’t consider undertaking any building project like this without his help and assistance.
Renovation Consultant: Refresh Renovations® Manawatu
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Debbie and John Wapp
, Refresh Customer
Dear Wayne and team,
I would like to thank all the team for the magnificent work you did for me last year when you changed my toilet and bathroom to my new combined bathroom. The new bathroom is everything I wanted it to be and I am very pleased with it. Thanks for making the process so easy for me.
It was a real pleasure working with you.
Renovation Consultant: Refresh Renovations® Manawatu
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Gail MacNeill
, Refresh Customer
We liased with Wayne Gordon from Refresh in relation to an extension on our property. Wayne was the consummate professional; careful, thorough, easy to communicate with and very trustworthy. He talked to us at legnth and got a very clear picture of what we wanted. Due to valuation issues we did not go ahead with the extensIon, but would not hesitate to recommend his services to anyone.
Renovation Consultant: Refresh Renovations® Manawatu
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Helen King
, Refresh Customer
I worked with Brian on a tricky situation with my roof. While it took time to work out the best way forward, we got the job done! I was very happy with the service and communication from Refresh. I can highly recommend them.
Renovation Consultant: Refresh Renovations® Manawatu
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Jyoteeka Cummings
, Refresh Customer
Pleasant people. Really listen and come up with an effective plan that they see through with a high standard of work.
Renovation Consultant: Refresh Renovations® Manawatu
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Kevin Anne Bellringer
, Refresh Customer
We were looking to do a range of work on our property including repairs/renovations to our home, building a large garage and landscaping.
We had lots of ideas and stipulations but didn't know where to begin. We didn't want to waste time/money by doing something wrong or in the wrong order and having to redo things. This was especially important as we didn't have the funds to complete the job in its entirety from the start; it would be an ongoing process.
We found Refresh online and was promptly put in contact with Wayne Gordon from Palmerston North and we haven't looked back. Wayne has contacts with a host of different service people and trades people. As he has to work with them regularly, he only uses those who are reliable and do a good job. Within no time we had comprehensive plans for the entire property which gave as a direction to move forward.
The job is ongoing but the work we have had done so far has be done quickly, thoroughly, and to a very high standard. Wayne has made an effort to keep in touch with us even when no work is going on, just to make sure everything is on track and keep us up to date with any eventualities. I can't say enough about his excellent service.
If you're looking do do some renovations/alterations to your place and you're looking for quality and reliability at a fair price you can't go wrong with Refresh Renovations.
Renovation Consultant: Refresh Renovations® Manawatu
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Peter Moran and Angela Saywell
, Refresh Customer
We undertook a re-design and installation of a kitchen, bathroom and living room area of our property - a significant renovation for us. Refresh were fantastic - the design took some time and mostly from our indecisions but they were very patient and we did not feel obliged.
The build started as planned and while there were a few minor changes due to material supply we were very happy with progress, information sharing and the build quality. Wayne went out of his way to keep us informed and to address issues quickly. The end product we are very happy with. I would recommend Refresh if you are thinking of hassle free renovations.
Renovation Consultant: Refresh Renovations® Manawatu
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Roger Hurst
, Refresh Customer
Wayne and the Refresh were a pleasure to work with. They understood my design intent and created a bathroom that is even better than I imagined. The workmanship was to a high level, and nothing was a problem. I highly recommend the whole team.
Renovation Consultant: Refresh Renovations® Manawatu
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Sarah McKelvie
, Refresh Customer
Awesome! We had a problem with our flooring, and Wayne went the extra mile to help out when the job was seen as problematic by other trades. He sought out and brought in an outside expert, and from there the flooring was repaired. A great team, did a great job - thanks.
Renovation Consultant: Refresh Renovations® Manawatu
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Steve and Jen
, Refresh Customer
The people of Refresh renovations are kind courteous and listened to my needs. Their contractors and processes were thorough and would highly recommend them to remodel your kitchen.
Renovation Consultant: Refresh Renovations® Manawatu
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Vince Carbone
, Refresh Customer
They were easy to get in contact with and replied quickly, rep turned up on time and emailed me with estimates quickly.
Renovation Consultant: Refresh Renovations® Manawatu
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Wendy Howes
, Refresh Customer
A lot of the Tradies and other Companies in Palmerston North looked and acted like escaped convicts wanting a quick buck with little care about how the house will be in 10 - 15 years time. Refresh were very professional about the entire process even whilst going through the Lockdowns we had as well as working in with my partner and I as we work from home. I'm not familiar with the rest of your Company around NZ, but in Palmy, I would recommend Wayne and Sarah to anyone.
Renovation Consultant: Refresh Renovations® Manawatu
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Taylor Jacobs
, Refresh Customer
We had such a great working relationship with Brian. He was always contactable and always professional. We have been very pleased with the work Refresh Renovations have done at our home and Brian held everything together, arranging contractors on time etc. He's just an all round nice person. So as you can understand we will miss him as I'm sure you will too.
Renovation Consultant: Refresh Renovations® Manawatu
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Marianne & Glenn Holmes
, Refresh Customer
I worked with Refresh from the planning stages through to the completed project. They were professional and easy to work with through all the ups and downs of project this size. I am so happy and impressed with the finished build that I recommend them for your project. Thank you to the team at Refresh.
Renovation Consultant: Refresh Renovations® Manawatu
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Sonya Smith
, Refresh Customer
We have always have confidence in Refresh because once a project is accepted they accompany the tradesman on the first visit, visit the site at intervals as the work progresses and visit again with the appropriate tradesman to sign off the work, ensuring at all stages that we are 100% satisfied.
Renovation Consultant: Refresh Renovations® Manawatu
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Jocelyn Kristensen
, Refresh Customer
