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Having recently returned to New Zealand and as a new resident in Hawkes Bay, I was finding the process of renovating my newly purchased 1950's house daunting. I had no knowledge of local trades people or costs, and the quotes I was being given varied so greatly that I didn't know where to start!
 
Then I met Bev and Dennis from Refresh, and all my problems melted away.   They took my list of what I wanted, interviewed trades people and came back with a price. As in all renovations it was beyond my budget, so they worked with me to define what was actually needed, and how much we could do with the money I had.
 
They coordinated and managed the documentation and council requirements, purchased fixtures and fittings, ensured the "tradies" turned up when required and that the work they did was of a high standard,  kept me up to date with what was happening when I was out of town, and ensured there were no unexpected cost over runs. Their ongoing suggestions on how to maximise my limited budget and to best utilise existing spaces were much appreciated, and demonstrated their experience.
 
People talk about the stress of renovating.... I can honestly say that working with Bev and Dennis took the stress away, and left me able to enjoy the adventure of seeing a wonderful home appear within the walls of a previously unloved house.

Corinne Vincent

We found Mike and the Refresh Team very easy to deal with. Everything was upfront and easy to understand. Communication was very good. They delivered on what we wanted promptly, and the work was to a very high standard. We are happy to recommend them to anyone wanting a stress-free renovation

Rozanne and Mark Latimer

Refresh Renovations is a forward thinking innovative company, providing nationwide marketing and professional support. More than thirty Kiwi’s nationwide are operating their own successful Refresh franchises. Watch some of our current Refresh Renovations franchisees talk about their experiences.

Owning a Refresh Renovations franchise
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After having suffered a series of botched bathroom renovations over the span of many years, I decided to employ Refresh Renovations. For 14 years we hadn’t enjoyed using our two bathrooms and we had a considerable leaking problem from both showers.

From the moment Refresh were engaged, Charmaine, our project manager, took a quiet yet totally reliable control of the project. Together with thoroughly professional builders (Gareth and Boe), plumbers (Graham and Connor), tiliers (Andreas and Peter) and glass installer (Phil), they left us with beautiful bathrooms which we can enjoy. The tiliers were so good I got them to retile the kitchen as well!

Thanks to everyone involved. You restored my faith in New Zealand’s building profession.

David

Lia and team, 

Thank you so much for making our bathroom renovation so easy and for taking care of all the details for us, especially in seeking out all the fixtures and fittings we wanted and in managing the schedule and tradies. The whole experience was very low stress and now we have a light and modern bathroom instead of a dark outdated one – wonderful. 

Cate

We searched the internet and found Refresh, I’m very glad we did. It would have been very hard to organise it all ourselves. There were so many different people involved. If you have a project manager, they make sure everything gets done. It makes life so much easier.

Sarah Lange and Dean McDougall

I engaged Refresh Renovations because I work full time. I wanted only to be making decisions and paying bills, not trying to coordinate everything and being responsible for tradespeople. It has worked out perfectly.

Catherine Simpson

I’ve done a few renovations and it’s never been as easy as with Refresh

Steve and Carmela

They project manage the renovation from start to finish! This took the stress out of having to organise different contractors for each component of the renovation and meant there would be just one point of call for any issues that might arise.

Hayley and Simon Nolan

We worked closely in collaboration with Refresh project manager Matt, and all the different trades that came. We told them what we wanted and they walked us through every step.

Rodger Walford and Miriama Scott

Our Architectural Designer put us in touch with Refresh Renovations. They believe in collaborative relationships and were always open to our ideas and suggestions. We needed to trust the experts to guide us through this.

Heather and Paul O’Brien

Franchise lawyer, Scott Goodwin's professional testimonialTo whom it may concern,

We have been impressed with the professional and polished approach taken by the team at Traffic in their establishment and roll-out of the Refresh Renovation franchise operation.

Traffic’s approach, and Refresh’s processes and systems appear to be second to none.  They are certainly far more advanced than a number of other franchise systems that we have had contact with.  Our view is that the team at Traffic and Refresh are proactive, innovative, well-organised, smart, professional and committed to excellence.

As their lawyers, we have seen first hand how satisfied potential Refresh Renovations franchisees are in terms of the process of introduction to the system and subsequent conversion to franchisees.
The roll-out of the Refresh franchise operation has been able to be brought to market extremely quickly without any compromise in quality – Refresh had their first four franchisees signed up within four months of opening their doors to franchising.

Opportunities will certainly come knocking to this franchised business, and we would recommend them, and Traffic, without hesitation.

Yours faithfully

cott Goodwin
Partner
DAVENPORTS HARBOUR

Scott Goodwin - Franchise Lawyer

When we decided we wanted to make improvements to our home, Refresh were the obvious choice. They gave us a detailed quote for the work, which seemed very reasonable. With their professional and friendly approach, we felt confident that the work would be of a high quality. There was regular communication with us as the project progressed, and when we wanted to make changes, the project manager was very helpful in trying to do exactly what we wanted.

We were very happy with our new ceiling and kitchen, and would definitely recommend Refresh to others wanting to renovate their home.

Kelvin and Ali

We recently did a major extension on our 1940’s brick bungalow.  After tendering the project with 5 different building companies, we feel that we made a great decision in employing Mark and Kendal.  Throughout the process they were able to work well with our ideas while also bringing to the table plenty of their own knowledge and flair to the project.  We found both Mark and Kendal to be honest and hard working with an amazing team of professional builders and sub-contractors behind them.  The project was delivered to us on time and on budget.  This was a big project for us and made an enjoyable experience, thanks to the great team at Refresh Renovations.

Gavin and Janice Hutton

All projects undertaken have been completed to a very high standard, on budget and as per the timelines indicated at the outset.  They could not be more obliging in terms of accommodating changes to the original plans mid-project and always kept us fully informed as the project progressed.

Lynette and Stuart are honest, reliable and trustworthy people who have the client’s best interests at heart.  We would highly recommend their services to anybody looking to renovate/build.

Mike Campbell

I am very pleased with the job Kris and his team did on my renovation. It came in on budget and the quality of workmanship was excellent. Kris communicated very well throughout the project, giving me good ideas on the alternatives which helped me to achieve what I wanted from the project. I trusted his judgement and got the positive results.

Martin Paley

We were thrilled with the building work Kris MacGregor and his team did for us. Their workmanship was excellent, they worked hard and Kris kept us really well informed about issues as they arose. We would totally recommend putting your trust in Kris, as we did.

Michael and Kylie Clegg

We found Guy and his team to be highly professional. Their pricing estimates were accurate and their invoices very fair. They also came up with some great ideas themselves for some of the work to be carried out which were very grateful to them for. It was a pleasure to have them on the job. We would have no hesitation in recommending.

Matthew Flynn

Guy and his team have worked on two renovations for us and both have been hassle free thanks to their professionalism, consideration and can-do attitude. Genuinely helpful, adaptable in their work and very tidy! A real pleasure to deal with, we wouldn't use anyone else for our building work.

Kate Ayres

Guy, Matt and the team helped us through a difficult time with our (previously) leaky house. They gave us sound advice on the best course of action and provided a professional, economic solution - a great job was done. Since then they have renovated our bathroom and created an outdoor entertainment area. Great guys with a professional approach and I'm happy to recommend them.

Gary Fortune