Mike Ross - Hawkes Bay Renovation Consultant

Mike Ross - Hawkes Bay Renovation Consultant
Name
Mike Ross
Role
Director / Project Manager
Manager
Location

Battery Road, Ahuriri Napier 4110
View on map

Registration Number
On the web

Mike Ross is Renovation Consultant of RNR Renovations Ltd, a franchisee of Renovation Franchise Ltd, doing business in Hawkes Bay.

Mike Ross: Your Home Renovation Consultant in Hawkes Bay

Project managing any renovation – whether it’s a major extension or a bathroom update, requires skill, time, great communication and plenty of organisation, something Mike has in abundance.

Our Project Management Sets Refresh Apart

Mike manages everything on site. From health and safety, to coordinating trades and making sure your site is always left tidy. He visits every day to check in on the progress of your build and establish everything is running smoothly. On the off chance there are any unforeseen issues that could affect your plans, Mike will walk you through variations and offer solutions.

We know, understanding how your project is tracking is of the upmost importance to you.Mike will keep you informed daily with what the next steps are for your project, who you can expect on site the next day and if there are any hold ups - so there are no hidden surprises.

Your project is in good hands with Mike who treats your home as if it’s his own, applying the same dedication, care, and commitment to every renovation, delivering your project on time, on schedule and on budget while meeting the high standards he guarantees to deliver.

Mike Ross is Renovation Consultant of RNR Renovations Ltd, a franchisee of Renovation Franchise Ltd, doing business in Hawkes Bay.

Awards & Recognition

  • Year
  • Award
  • 2023

  • Extension/Conversion of the Year

  • 2022

  • Whole House of the Year

  • 2021

  • Whole House Renovation of the Year

  • 2021

  • Conversion Renovation of the Year

  • 2021

  • Biggest Transformation of the Year

  • 2021

  • Kitchen Renovation of the Year

  • 2020

  • New Franchise of the year

We’re ready to help with your home renovation project!
Get in touch
Opening hours
9am - 5pm
Locations

Battery Road, Ahuriri Napier 4110
View on map

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Our customers have good things to say about 

Mike Ross

Sophia, Mike & their team are the best! Nothing was too much trouble, their standards high, result exceptional & they provided the best communication possible. We would definitely use them again & in fact we are!

Renovation Consultants: Sophia Roydhouse-Ross & Mike Ross

⁠— 

Leanne & Paul Stark

, Refresh Customer

Guy and his team have worked on two renovations for us and both have been hassle free thanks to their professionalism, consideration and can-do attitude. Genuinely helpful, adaptable in their work and very tidy! A real pleasure to deal with, we wouldn't use anyone else for our building work.

⁠— 

Test

, Refresh Customer

Talk to a renovation consultant today

If you would like to find out how Refresh Renovations can support you with a high quality, efficient home renovation, get in touch today. Your local Refresh consultant will be happy to meet with you for a free, no obligations consultation.

Get in touch

Sophia, Mike & their team are the best! Nothing was too much trouble, their standards high, result exceptional & they provided the best communication possible. We would definitely use them again & in fact we are!

Renovation Consultants: Sophia Roydhouse-Ross & Mike Ross

⁠— 

Leanne & Paul Stark

, Refresh Customer

What a transformation, from an average bathroom to a luxurious space. The work carried out by the Refresh Renovations Hawkes Bay team has been excellent. From conception to completion the team and their tradesman made for a seamless transition. Mike had great communications and control of the whole event and was a pleasure to deal with. I would highly recommend Refresh Renovations Hawkes Bay for all of your house renovations.

Renovation Consultants: Sophia Roydhouse & Mike Ross

⁠— 

James and Julie Ludlam

, Refresh Customer

We couldn’t have asked for anything better in our renovation experience with Sophia, Mike and the team. Everything was done in a professional and friendly manner; on time and to the highest standard of workmanship. We would recommend Refresh Renovations Hawkes Bay to anyone requiring changes to their home.

Renovation Consultants: Sophia Roydhouse & Mike Ross

⁠— 

Ian and Victoria Trembath

, Refresh Customer

Refresh Renovations did a superb job on our new bathroom. The secret to completing these kinds of projects on time and on budget is good project management - making sure that the right person arrives at the right time to do the right job in the right order. It's like herding cats, and Refresh Renovations proved themselves to be first class cat herders. Everything ticked over like clockwork. Even the occasional hiccup (there are always occasional hiccups) was slotted into the project plan without fuss, and everything continued smoothly. My wife and I were very, very impressed. Even my dog was impressed - he made so many new friends, and they all made a huge fuss of him every time they turned up to do another job. In all seriousness, Sophia, Rachel and Mike were, at all times, professional, skillful, full of plans and suggestions, good advice and good humour. I recommend them very, very highly and I would have no hesitation in using them again.

Renovation Consultants: Sophia Roydhouse-Ross and Mike Ross

⁠— 

Alan Robson and Robin Clark

, Refresh Customer

We recently had our house renovated including implementing 5 new skylights to a rebuilt ceiling structure, upgrading a main bathroom, reconfiguring and installing an ensuite and installing a small but very functional laundry. The project took a little over three months while we lived onsite, so it was somewhat of a massive undertaking and involved refreshing about two thirds of our house. Mike, Sophia and Rachel managed all aspects of the project from initiation and concept through to implementation and management of the wider team. Sophia and Rachel were quick to respond to any questions or concerns in the early stages whilst Mike held a great rapport with all of the trades involved and was very knowledgeable on all areas during the implementation stage (and if he didn’t know he would find out for us if we had any urgent questions). He was able to get things fixed or changed quickly if required due to the reputation that Refresh has with the team of local tradies. They all took good care of us by providing up to date progress reports and scheduling as well as checking that we were happy with progress, We are very happy with the results and would highly recommend Refresh Renovations Hawkes Bay!

Renovation Consultants: Sophia Roydhouse-Ross and Mike Ross

⁠— 

Karen Mann

, Refresh Customer

Having Refresh Renovations Hawkes Bay do a complete renovation of our kitchen was one of the best decisions we have ever made. From our initial consultation to the completion of our new kitchen, Sophia, Rachel & Mike made the whole experience an enjoyable one. Sophia & Rachel were fully involved in our decision- making steering us in the right direction to achieve our goal. Any queries we had along the way were always quickly resolved, their knowledge, skills & patience were invaluable to us. Having Mike project manage the entire process was unbelievable, nothing was ever too much trouble for him his knowledge & professionalism was outstanding. His daily contact with us explaining the next step was amazing, the trade people were very highly skilled, always friendly, obliging & ensuring their result was up to Mike’s high standard. We cannot thank this wonderful Refresh Team enough for the wonderful kitchen renovation they did for us. We highly recommend them to anyone who is looking at renovations to their home, you will not be disappointed in having them do whatever your project maybe.

Renovation Consultants: Sophia Roydhouse-Ross and Mike Ross.

⁠— 

John and Shirley

, Refresh Customer

Great workmanship, communication and awesome to deal with. Would recommend to anyone thinking of renovating.

Renovation Consultants: Sophia Roydhouse-Ross and Mike Ross.

⁠— 

Jay and Kathleen Berriman

, Refresh Customer

From Kick off to touch down the team of Mike, Sophia and Rachel delivered us two beautiful renovated bathrooms. Meeting Sophia and Rachel initially, getting our ideas and giving theirs, then taking it to the design team came up with designs we could visualise, then taking us to choose fittings etc made the job less onerous for ourselves, and we appreciated all their input during the reno. Mike is in a league of his own. His daily contact with us and his tradies, kept us in the loop as to what was happening. His subcontractors, being excellent tradespeople, respected him and ourselves so having them in the house, whilst a noisy, dusty experience, was made easier with them all cleaning up at the end of each day.We have no hesitation in recommending Refresh to anyone contemplating a renovation.

Renovation Consultants: Sophia Roydhouse-Ross and Mike Ross.

⁠— 

Anna and John

, Refresh Customer

We had two bathrooms remodelled with Refresh Renovations Hawke’s Bay and they were excellent to deal with. Great communication, very professional tradies and everything finished to a high level and on time. Highly recommended. In fact we’ll be using them for another job soon!

Renovation Consultants: Sophia Roydhouse-Ross and Mike Ross.

⁠— 

Victoria Taylor

, Refresh Customer

Sophia, Mike and Rachel were very professional to deal with. They gave us different options for lounge project, everything went seamlessly - very pleased with results.

Renovation Consultants: Sophia Roydhouse-Ross and Mike Ross.

⁠— 

Sherie Adamson

, Refresh Customer

Great people to work with, very pleased with the outcome.

Renovation Consultants: Sophia Roydhouse-Ross and Mike Ross.

⁠— 

Margaret Jackson

, Refresh Customer

We are so impressed with the team at Refresh Renovation - Hawkes Bay. Sophia, Rachel and Mike’s design flair, attention to detail, clarity of communication, and excellent project management ensured that a potentially stressful home renovation was actually really enjoyable and stress-free. They approached all aspects of this project with abundant professionalism, and any challenges were promptly and effectively resolved, with us being kept in the loop through the whole process. Their team of tradespeople were just superb, and it was a pleasure to have them in our home. All the tradespeople were on site when they said they would be and cleaned up at the end of each day, which was so appreciated as we remained in the house throughout the project. Mike went above and beyond on a daily basis, ensuring all aspects progressed seamlessly. We did have some variations that were unavoidable, but the Team provided excellent suggestions and modifications to our plans to ensure we adhered closely to our budget without compromising our vision. The project was completed within the timeframe indicated despite interruptions from Covid. We are absolutely thrilled with the outcome and can not recommend this team of talented professionals highly enough. Chris and Mel Emerald Hill Havelock North.

⁠— 

Melanie Leef

, Refresh Customer

Finally deciding to proceed with a major renovation of my 1886 cottage was an extremely big deal for me, especially given the current building and renovation climate and the horror stories you would commonly hear. It’s fair to say I procrastinated a lot before finally committing and I appreciated Mike and Sophia’s patience at that time. And I’m so pleased I did commit and proceed! Not only was my renovation experience excellent, the outcome exceeded my expectation and I absolutely love my beautiful home! I did not have any of the issues I was worried about. The team of tradespeople that Refresh chose to work with were all great. There were no hold-ups due to product issues and, apart from a couple of variations that seemed sensible along the way, we stayed within budget. There was only one hiccup involving the colour of the benchtops which was an error on the part of the supplier, not Refresh, and this was resolved quickly and without question. I would have no hesitation in recommending Mike and Sophia. Their advice was sound throughout the process and although I had a pretty clear idea of what I wanted to achieve, they contributed many helpful ideas along the way. In terms of managing the project once the build got underway, exceptional! Everything went extremely smoothly and if not for the bench issue the job would have been completed well under the projected time. As it was, it still came in on time. I know I could not have taken on such a big renovation without their expertise and professionalism for which I remain very grateful.

Renovation Consultants: Sophia Roydhouse-Ross & Mike Ross

⁠— 

Jenny Ryan

, Refresh Customer

Sophia and Mike were amazing, professional and had great communication throughout the project management of our house extension of master bedroom, ensuite, walk in wardrobe and laundry. Great at listening at ideas/issues and giving advice of products. Right from design to end of build they were there. Great contacts for sub contractors and local trade business. Can not fault them. Would recommend Sophia and Mike and will definitely use them in the future. Lynda and Steve Westaway.

Renovation Consultants: Sophia Roydhouse-Ross and Mike Ross

⁠— 

Lynda and Steven Westaway

, Refresh Customer

I have really enjoyed working with Mike, Sophia and their team at Refresh. It was so great to have lots of advice on the initial plans. My renovation ideas completely changed after our first meeting .So many fun things to think about!!! From the beginning stages to the finished product they were nothing but professional. Communication was excellent and any questions I had were answered immediately. The tradesmen were all so respectful, friendly, professional and informative. It was much appreciated to have Mike on site most days to check progress and keep me updated. The work was carried out to a very high standard. I would highly recommend Refresh and would love to work with Mike and Sophia again if the situation arose.

Renovation Consultants: Sophia Royhouse-Ross & Mike Ross

⁠— 

Jenny Parton

, Refresh Customer

Mike and Sophia are very friendly, helpful and supportive. They are very knowledgeable of the construction industry and went beyond what was expected of them during the Napier floods in November 2020.

Renovation Consultants: Sophia Roydhouse-Ross & Mike Ross

⁠— 

Anne Corney

, Refresh Customer